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Known Crewmember® (KCM) is a new risk-based screening system that enables Transportation Security Administration (TSA) security officers to positively verify the identity and employment status of flight-crew members. The KCM system is available for use by participating airlines’ pilots, and as of October 1, 2012, flight attendants may also be included in the program. The program expedites flight-crew member access to sterile areas of airports, reduces passenger-screening line congestion, enhances security, and makes airport checkpoint screening more efficient for all who depend on air transportation.

The KCM proof-of-concept program launched at Chicago’s O’Hare International Airport and Miami International Airport August 2011, and then expanded to five additional locations during its evaluation stage—Minneapolis-St. Paul International, Phoenix Sky Harbor International, Boston Logan International, Dulles International in Washington, D.C., and Sea-Tac Airport in Seattle, Wash. In early 2012, the TSA authorized KCM to become a standing program available to US airlines with access points at dozens of airports.

The KCM program was developed by Airlines for America (A4A) and the Air Line Pilots Association, Int’l (ALPA), with approval and support of the TSA..

Questions or feedback by flight crew should be directed to your respective airline.

For information about the Known Crewmember® program, please contact us at: info@knowncrewmember.org

WARNING: UNAUTHORIZED APP!

It has come to our attention that an unofficial KCM application (App) for iPhone and Android Devices has been posted to the Apple iTunes Store and the Android Marketplace. This App was created without permission from the KCM program sponsors Airlines for America (A4A) and Air Line Pilots Association (ALPA) and has not been authorized or approved by the KCM program. We have received reports that it does not function properly. We recommend that you do not download this App or attempt to use it.

Alert Message

There have been a few KCM reports with the serial number on the KCM barcode card not matching the serial number on the attached key fob as a result of a small batch of misprinted barcode cards that were produced by our supplier. KCM asks its users to please check both numbers to ensure they match prior to registering the KCM barcode card/key fob combo. If users have already registered the barcode number and/or are experiencing difficulty trying to use your barcode number at a KCM access point, please discontinue using the barcode card/key fob and return it to your airline manager and request a replacement card. Once users receive their new barcode card, please review to ensure that the numbers match, then register the new barcode number on the secure KCM account. We apologize for any inconvenience this may cause you.

Difficulties with KCM Account Activation or Barcode Card Registration?
Airlines for America (A4A) has received some reports of crewmembers experiencing technical difficulties while trying to activate a KCM account or register a KCM barcode card on the www.mykcmsupport.com website. Some crewmembers with an AOL or EarthLink e-mail account are reporting issues related to the spam blocker these Internet Service Providers (ISPs) use. Crewmembers that experience technical difficulties while either activating an account or registering a KCM barcode card should contact the KCM service provider directly at kcmsupport@arinc.com.

Legal Notice: This website is only intended to provide an overview of the Known Crewmember® program. Questions about the specifics of the program should be directed to your airline. This is not a U.S. government site.